FAQ
We answer your questions
Yes, we ship throughout Italy and shipping is free.
We also ship abroad. Shipping prices are €30 for Europe and €50 USA.
Yes, you can purchase even without creating an account.
The Turi Meraviglia models have a comfortable fit compared to the market standard. Check the size chart on our site. For more information on specific models, contact customer support via the form available in the section contact us.
- the good must be intact and complete in all its parts, including packaging
- the goods must be accompanied by the return form that you received via email at the time of the return request
- the goods and their parts must not be altered in any way in their composition (e.g. labels, ribbons, laces, etc.)
The product can be returned within 14 days of receiving the package. By filling out the appropriate form here. Wait for confirmation of the return and send the package within 2-3 days of receiving the confirmation.
The refund of the returned product will take place within 14 days of receipt of the goods at our warehouses, through a refund procedure of the amount charged using the same payment method used by the customer for the purchase. The refund will lapse when the conditions listed in the previous return conditions paragraph do not exist.
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